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How do I change or reset my password? 

 

Forgotten password: If you’re having trouble logging in, chances are you forgot your password. To retreive your password simply click on the ‘Forgot password’ link beneath the ‘Password’ field and follow the few easy steps.

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Change Password: to change your password on eLands is very easy, simply go to your My eLands, choose ‘’Profile’’ and right at the bottem of the page you can find the change pasword option. Rember to click on the update button which is found at the end of the page so you save your changes.

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How do I change my email address on eLands? 

 

To change your email address on eLands is very easy, simply go to your My eLands, choose ‘’Profile’’ and at the top right corner you can find the option to change your email address . Remember to click on the update button which is found at the end of the page so you save your changes.

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Your email address can only be associated with one eLands account at a time. If, when changing your email address you get a notification that it is already in use, it means that you have another account on eLands with that email address. If you cannot remember your password for that account, try to recover your password or you might need to change your password.

 

 

What if eLands cancels my account? 

 

Although rare, if one doesn’t follow the Terms of Service and Conditions,  eLands has the right to open an investigation and if found guilty the account would be suspended, deactivated or canceled. 

If this occurs eLands will:

  • Cancel any pending, accepted or confirmed bookings and communicate directly with the tenants, refunding them fully. In this instance, the lessor will not be entitled to any compensation even if he or she had already booked reservations. 

  • Get in contact with your current tenants and inform them about eLands design. The only reason/ message eLands will send to the lessor’s current tenants, that ‘’the account in question violated eLands Terms and Conditions and so the listing has been removed from eLands’’. With that said we would like to highlight that eLands will give any information to anyone regarding rules violated by the lessor for we believe that that information should be kept private.

We advise you to visit our Terms of Service and Conditions to fully understand the agreements and rules one needs to follow when using eLands services.